Privacy Policy

Privacy Policy for The Barlon

Last Updated: 26th December 2023.

Welcome to The Barlon's Privacy Policy. Your privacy is of the utmost importance to us. This Privacy Policy outlines the types of information we might collect from you or that you may provide when you use our appointment booking website, and how we use, share, maintain, and protect this information.

1. Information We Collect

• Personal Data: When you book an appointment through our website, we may ask you for personal information, including but not limited to:
  • Name
  • Contact information (phone number, email address)
  • Birthday
  • Date and time of your appointment
• Usage Data: We may also collect information on how the website is accessed and used, including:
  • IP addresses
  • Browser type and version
  • Pages visited on our website
  • Date and time of your visit
  • Time spent on those pages

2. Use of Data

We use the collected data for the following purposes:

• To schedule and confirm your appointments.
• To notify you about changes to our services or policies.
• To provide customer support.
• To monitor the usage of our website.
• To detect and address technical issues.

3. Data Security

The security of your data is paramount to us. We employ various security measures to protect your personal information and ensure it's not accessed inappropriately, altered, disclosed, or destroyed.

4. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

5. Disclosure of Data

• Third-Party Processors: We utilise several third-party services to provide functionalities and enhance our platform's user experience:
  • Clerk: Used for authentication. Helps us securely manage and verify user credentials.
  • Square: Assists in appointment booking, scheduling, and related data processing.
  • Twilio Segment: Helps us consolidate user data sources, making our services more cohesive and responsive to user needs.
  • Google Analytics and Mixpanel: These tools allow us to understand our website traffic and user behaviour, assisting in improving user experience and optimising our services.
  • Facebook Pixel and Google Ads: Enables us to optimise our ad campaigns and understand the effectiveness of our marketing efforts.

Each of these third-party services has its own privacy policy and terms of use. We ensure, to the best of our ability, that all third-party services we use are compliant with stringent data protection regulations and are committed to maintaining the integrity and security of your data. Still, we encourage users to familiarise themselves with the privacy policies of these third parties.

6. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to their site. We have no control over and assume no responsibility for the content or practices of any third-party sites.

7. Data of Minors

Our services, including appointment bookings, are available to users of all ages. However, if you are under the age of 13, you must obtain the consent of a parent or guardian before creating an account or providing any personal information to us. If we discover that we have inadvertently collected data from a user under the age of 13 without appropriate consent, we will take steps to delete that data as quickly as possible.

Parents or guardians who believe that their child has submitted personal information to us and would like to request the information's deletion may contact us at [Your Contact Information].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

For any questions about this Privacy Policy, please contact us on our contact form.